What do I do if I forget my password?
You can reset your password by clicking on the 'Log In' button from the home page and then on 'I forgot my Password'. Submit your personal details and you will have an option to receive an SMS with a pin number that must be entered on the forgotten password page. Should you not have access to a mobile number registered on your account, an email link will be sent to you to reset your password.
If you don't receive the SMS, try selecting “Resend Code”, if this still does not come through after several attempts, a password reset email will be sent to your email address. Please look in your spam or junk mail folder as it may have been marked as spam by your email provider.